14-Day Return Policy
We want you to be happy with your order. If something isn't right, reach out within 14 days of delivery and we'll work with you to resolve it.
How to Request a Return
Contact us through our Contact page with your order number, a description of the issue, and a photo of the item. All return requests require a photo. We typically respond within 24–48 hours.
Damaged, Defective, or Incorrect Items
If your order arrived damaged, defective, or incorrect, contact us within 7 days of delivery with a clear photo. We'll review your case and, at our discretion, arrange a replacement or issue a refund.
Return Conditions
- Return request must be submitted within 14 days of delivery
- Items must be unused and in original packaging
- Return shipping is the responsibility of the customer unless the item was defective or incorrect
- Items showing signs of use or missing original packaging may not be eligible for a refund
Refund Processing
Once your return is received and reviewed, we'll notify you of the outcome. Approved refunds are processed within 5–7 business days to your original payment method. Processing times may vary depending on your bank or card provider.
Questions? Contact us here — we respond within 24–48 hours.