Shipping Policy
SHIPPING POLICY
This Shipping Policy governs the conditions related to the processing, dispatch, and delivery of products purchased through the Discovia website and forms part of our Terms of Service. By placing an order, you acknowledge that you have read, understood, and agreed to this policy.
Shipping Coverage
Discovia offers worldwide shipping. Orders may be shipped from different fulfillment centers or suppliers depending on product availability, destination country, and operational conditions.
Order Processing
All orders are processed after payment confirmation. Processing time is 1–3 business days due to high demand. Orders are not processed or shipped on weekends or holidays. Discovia reserves the right to perform additional verification before processing an order or to cancel it if necessary.
Delivery Time
Estimated delivery time is 7–12 business days, depending on your location. Shipping times are calculated from the date the order is dispatched. Delays may occur due to external factors such as carriers, customs, weather conditions, or other circumstances beyond our control.
Discovia does not guarantee exact delivery dates and is not responsible for delays caused by third parties.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before completing the purchase. Discovia reserves the right to modify shipping rates, conditions, or promotions at any time without prior notice.
Customs, Taxes, and Duties
International orders may be subject to customs fees, taxes, or import duties imposed by the destination country. These charges are not included in the product price or shipping cost and are the responsibility of the customer. Discovia is not responsible for delays or additional charges caused by customs processes.
Shipping Address
Customers are responsible for providing accurate and complete shipping information. Discovia is not responsible for delays, losses, or failed deliveries due to incorrect or incomplete addresses. If reshipping is required, additional costs may apply.
Risk, Loss, and Damage
All products become the customer’s responsibility once the order has been handed over to the shipping carrier. Discovia is not liable for lost, stolen, or damaged packages after they have been marked as delivered.
If your product arrives damaged or defective, please contact us within a reasonable time after delivery.
Order Tracking
Tracking information will be provided when available. Please note that tracking updates depend on the shipping carrier and may not always reflect real-time status.
Partial Shipments
Discovia reserves the right to split orders into multiple shipments if necessary, at no additional cost to the customer.
Modifications and Cancellations
Once an order has been processed or shipped, cancellation or modification is not guaranteed. Any request must be made as soon as possible and is subject to availability.
Contact
For any shipping-related inquiries, contact us at:
📩 ckmightreview@gmail.com